Bringing Web 2.0 to the Enterprise
Type:White Paper
| Company:Epicor Software Corporation
Today’s business applications are not flexible enough to keep pace with the businesses they support. Users must figure out where to find information, located in isolated silos, that supports their tasks; the IT costs of keeping up with evolving business requirements remain high. Adding collaborative Web 2.0 technologies, such as enterprise search, presence, and mashups to business applications is increasingly seen as a way to address these challenges both for business users and IT alike. Yet whi...
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Designed to Manage Lean Principles
Type:White Paper
| Company:Epicor Software Corporation
Lean manufacturing has been an evolving practice in manufacturing for nearly 20 years. Manufacturers are widening the scope and focus of lean manufacturing today to encompass all processes that contribute to the bottom line. Lean thinking is now increasingly being applied to all areas within the organization – from sales and marketing to engineering and production through to finance and post sale service. The true benefits of lean thinking will only be fully realized when the entire enterprise a...
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Strategies for a Successful CRM Implementation
Type:White Paper
| Company:Epicor Software Corporation
Implementing customer relationship management (CRM) can be a precarious undertaking. It is filled with uncertainty and change. Hidden obstacles lurk around every corner. Implementing CRM isn’t just a job—it’s an adventure! And we haven’t even started talking about software yet.
Because implementing CRM is an adventure, we cannot give you step-by-step instructions like you might use to put together a “some assembly required” birthday present on the night before your child’s birthday. The key ...
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