Date Posted: 1/14/2002
Axium Launches Online Service for Secured Access to Information
FOR IMMEDIATE RELEASE
Axium Launches Online Service for Secured Access to Information
Beaverton, Oregon, October 18, 2001 - Axium, the leading developer of project control software for architectural and engineering firms, announced a new Online Service for their clients, dealers and consultants. Axium Online offers users secure access to product information, answers questions and provides solutions. The release of Axium Online was announced at the 2001 Users Conference in Portland, Oregon. Conference attendees will participate in the initial release with the roll out to the remaining users continuing after the conference.
Designed to empower the user, Axium Online provides instant access to information anytime it?s needed. Searching Answerbook, Axium's product knowledge base, delivers thorough answers to questions. Order tracking gives instant status of shipment process. Review of past interactions gives everyone (security permitting) online access to archived history of all requests. And, Axium Online increases flexibility with online submission of customer support calls. Standard features include:
· Access to answers and information via the web anytime, anywhere
· Online submission of customer service calls, as well as viewing call information
· Search capabilities through the Answerbook product knowledge base
· Access to current product information and FAQs
· Review of personal and organization profiles
· Access to software updates, release notes and bulletins
· Order tracking and shipping status
Axium Online is designed to make financial business practices easy by providing advanced online capabilities. "The goal for Axium Online is to take our clients to the next level," says Nancy Peterson, Axium Manager of Client Services. "We are providing the information and tools that you need to get the most out of Protrax 24/7."
Axium is a leading provider of project control, invoicing, accounting and time tracking software for A/E and Design Build firms. For more information, contact Cathy Mills at 503.350.2117, email cathym@axiumae.com, or visit www.axiumae.com.
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